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7 Not supported for the current status
Status Shipped
Categories Call Summary
Created by Guest
Created on May 23, 2025
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit IDEAS-I-233 Custom templates for Call Summary.

Add initials at bottom of Call Summary note Merged

Add the initials of the person who placed the call to the bottom of the Call Summary note so that when it is in the PMS, other staff know who made the call.

  • Admin
    Talkatoo Team
    Jun 19, 2026

    Quick update: If you haven't seen it yet, call summaries now support custom instructions, which can be used to add specific text or formatting preferences, including initials or user information at the bottom of the note. We’re also currently working on a dedicated signature setting for all notes, including call summaries, that can include text, date/time stamp, the phone number called, and a link back to the note in Talkatoo so it’s clearer in the PMS who created the note or placed the call.

  • Admin
    Talkatoo Team
    Aug 28, 2025

    We are looking into ways to customize call summaries and other notes with special instructions, including the option to add a date, time, and user stamp.

  • maria alcaino
    May 26, 2025

    And also the phone number would be helpful

  • maria alcaino
    May 26, 2025

    I'd also love to have a time stamp


  • kellie cammarano
    May 26, 2025

    At BluePearl we use 3 unique letters for initials it's normally 1st initial and the 2nd 2 initials of the last name so it would be great if we could use the same format